How do I disable two-step verification? – Megazone Help Center

If you no longer want to use 2-step verification, you can disable it, and you can always turn it back on if you want. There are two ways to disable 2-step verification: when you are logged in, and when you are not logged in.

How to disable two-step verification without logging in

Unlock as a means of identity verification

Disable two-step verification by using the verification method you registered when setting up two-step verification.

Megazone Account Login page Enter your ID and select the [Next] button.
After entering your password, select the [Login] button to go to 2-step verification page.
On the 2-Step Verification page, select [Can't use 2-Step Verification?]
On the Turn off 2-step verification page, select [Turn off as a means of identity verification].
When setting up two-step authentication, an authentication code will be sent to the email address you registered for verification.
Please check the 6-digit verification code sent to your email address for verification.
Enter the authentication code in the authentication code input window and click [Turn off 2-step authentication].
2-step verification deactivation is complete.

Contact Customer Service

Leave a question to the customer support center about disabling 2-step verification. This method is only available to users belonging to an organization for B2C users. For B2B users, a method to contact the organization administrator is provided.

Megazone Account Login page Enter your ID and select the [Next] button.
After entering your password, select the [Login] button to go to 2-step verification page.
On the 2-Step Verification page, select [Can't use 2-Step Verification?]
On 2-Step Verification Disablement page, select [Contact Customer Service].
When the dialog box for contacting the customer center is displayed, enter the inquiry details and select [Contact Us]. The inquiry will be received by the customer center along with the account information of the user making the inquiry, as an inquiry about deactivating 2-step authentication. After the customer center representative confirms, they will contact the user to verify their identity and assist in deactivating 2-step authentication.

Contact your organization administrator

Ask your organization administrator to disable two-step verification. This method is only available to B2B users.

Megazone Account Login page Enter your ID and select the [Next] button.
After entering your password, select the [Login] button to go to 2-step verification page.
On the 2-Step Verification page, select [Can't use 2-Step Verification?]
On Turn off 2-Step Verification page, select [Contact your organization administrator].
A request to deactivate two-step verification is received from the organization's primary owner.
After the organization administrator verifies the request, they will support disabling two-step verification.

How to disable two-step verification while logged in

Log in to the Megazone account login page .
Enter your ID on the Login page and select the [Next] button.
After entering your password, select the [Login] button to go to the two-step authentication screen.
Enter your 2-step verification number on the 2-step verification page to log in.
Click on the profile image at the top, and select [Profile] from the profile menu that appears to go to Manage My Information page.
On the Manage My Information page, click the [Security] tab to go to the Security page, then select the [Deactivate] 2-step verification button to go to Confirm Password page.
On the Confirm Password page, enter your current password and select the [Next] button. Cancel OTP Settings dialog box will be displayed.
If you select the [Deactivate] button in 2-step verification method , 2-step verification will be deactivated.

If you would like to re-enable two-step verification, please follow the instructions below.

How do I set up two-step authentication?